CHECKOUT
Payment & Security
The payment methods available for your destination and order are identified at checkout before you submit payment.
Who processes payment
Card and wallet payments may be processed by Stripe or FlyPay when the relevant option is displayed and selected at checkout. The payment provider securely requests authorisation from your bank or payment-method issuer. Its own terms and privacy notice also apply to its processing. Vespera, operated by AZOUPRIME, remains the seller responsible for products, delivery, customer support, cancellations and refunds.
Secure checkout
Only enter payment details when the production website address begins with https://. Payment-card fields are supplied by the selected processor. Full card numbers and card security codes are transmitted directly to the processor and are not stored by Vespera. We retain limited transaction details needed for order records, refunds, support, fraud prevention and legal obligations.
Authorisation and verification
Your bank or provider may require 3-D Secure or another authentication step. An authorisation hold or pending bank entry does not always mean a completed charge. We or the provider may pause or decline a payment where authentication fails, information does not match, or security checks indicate unusual risk. Contact us if you believe a genuine order was affected.
Currency, charges and statements
The store currently displays USD. The checkout shows the item total, any delivery charge and taxes collected by us before order submission. Your bank or provider may separately charge currency-conversion or international transaction fees. The charge should appear using the merchant descriptor configured for Vespera or AZOUPRIME; contact us promptly if you do not recognise it.
Refunds and disputes
Approved refunds are sent through the original payment method. We issue them within the times stated in our Returns & Refunds Policy; the bank or provider may then need an additional 5–10 business days to display the credit. If you do not recognise a charge or a payment problem remains unresolved, contact us with the order details. This does not limit your right to contact your card issuer or payment provider.
Protect yourself
- Pay only through the Vespera checkout.
- Do not email or message card numbers, security codes, passwords or one-time authentication codes.
- Check the website address and total before approving payment.
- Contact us promptly if an order or charge is unfamiliar.
Last updated: 24 September 2026